Personal data

Processing of personal data

In principle, we only process personal data of our users insofar as this is necessary to provide a functional website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user.

An exception applies in those cases in which prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.

Description and extent of data processing

Every time you visit our website, our system automatically collects data and information from the computer system of the calling computer.
The following data is collected:

  • Information about the browser type and the version used
  • The user's operating system
  • The user's internet service provider
  • The user's IP address
  • Date and time of access

The data is stored in the log files of our system. This data is not stored together with other personal data of the user.

Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. To do this, the user's IP address must be saved for the duration of the session. The storage in log files takes place in order to ensure the functionality of the website.

In addition, we use the data to optimize the website and to ensure the security of our information technology systems.

An evaluation of the data for marketing purposes does not take place in this context.

The data processing is based on our legitimate interest.

Duration of storage

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible.

In this case, the IP addresses of the users are deleted or alienated so that it is no longer possible to assign the accessing client.

Opposition and removal option

The collection of the data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no possibility of objection on the part of the user.

Use of cookies

Description and extent of data processing

Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user calls up a website, a cookie can be stored on the user's operating system.

This cookie contains a characteristic string of characters that enables the browser to be clearly identified when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can also be identified after changing pages.

Data is stored and transmitted in the cookies:

We also use cookies on our website that enable an analysis of the surfing behavior of the users.

In this way, the following data can be transmitted:

  • Entered search terms
  • Frequency of page views
  • Use of website functions

 

The user data collected in this way is pseudonymised by technical precautions. It is therefore no longer possible to assign the data to the calling user.

The data is not stored together with other personal data of the user.
When you visit our website, an information banner informs you about the use of cookies for analysis purposes and refers you to this data protection declaration.

In this context, there is also an indication of how the storage of cookies can be prevented in the browser settings.

By visiting our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of the personal data used in this context is obtained.

Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 Abs. 1 lit. f DSGVO.

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 Abs. 1 lit. f DSGVO.

The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 Abs. 1 lit. a DSGVO if the user has given his / her consent.

Purpose, duration of storage, possibility of objection

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies.

For this it is necessary that the browser is recognized even after changing pages.

We need cookies for the following applications:

  • Acceptance of language settings
  • Remembering search terms

 

The user data collected by technically necessary cookies are not used to create user profiles.

The analysis cookies are used to improve the quality of our website and its content. The analysis cookies tell us how the website is used and so we can continuously optimize our offer.

Our legitimate interest in the processing of personal data in accordance with Art. 6 Abs. 1 lit. f DSGVO lies in these purposes.

Cookies are stored on the user's computer and transmitted to our site from there. As a user, you therefore have full control over the use of cookies.

You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically.

If cookies are deactivated for our website, it is possible that not all functions of the website can be used to their full extent.

Contact form and email contact

Description and extent of data processing

There is a contact form on our website that can be used to contact us electronically.

If a user makes use of this option, the data entered in the input mask will be transmitted to us and saved. These data are:

  • Last name
  • First name
  • Email
  • Phone number
  • Subject
  • Leave us

 

At the time the message is sent, the following data is also stored:

  • The user's IP address
  • Date and time of registration

 

For the processing of the data, your consent is obtained as part of the sending process and reference is made to this data protection declaration.

Alternatively, you can contact us using the email address provided. In this case, the user's personal data transmitted with the email will be saved.

In this context, the data will not be passed on to third parties. The data will only be used to process the conversation.

Purpose, duration of storage, possibility of objection

The processing of the personal data from the input mask serves us only to process the contact. If you contact us by e-mail, there is also the necessary legitimate interest in processing the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.


The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those that were sent by e-mail, this is the case when the respective conversation with the user has ended.

The conversation is ended when it can be inferred from the circumstances that the matter in question has been finally clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.


The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time.

In such a case, the conversation cannot be continued.

In this case, all personal data stored in the course of contacting us will be deleted

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Well Being & Being Well

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Data protection

RGPD / GDPR / DSGVO

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